/* HustleGrow Support — public styles */
:root{
    --brand:#6d5efc;
    --brand-2:#8b5cf6;
    --ink:#1a1c2b;
    --ink-soft:#5b6178;
    --line:#eceef4;
    --bg:#f7f8fc;
    --card:#ffffff;
    --radius:16px;
    --shadow:0 10px 40px rgba(26,28,43,.08);
    --shadow-sm:0 2px 10px rgba(26,28,43,.05);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{font-family:'Inter',system-ui,-apple-system,Segoe UI,Roboto,sans-serif;color:var(--ink);background:var(--bg);line-height:1.55;-webkit-font-smoothing:antialiased}
a{color:var(--brand);text-decoration:none}
a:hover{text-decoration:underline}
.container{max-width:1080px;margin:0 auto;padding:0 24px}
.section{padding:48px 24px}
h1,h2,h3{line-height:1.25;margin:0}

/* Header */
.site-header{background:var(--card);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:50}
.header-inner{display:flex;align-items:center;justify-content:space-between;height:66px}
.brand{display:flex;align-items:center;gap:10px;font-weight:800;color:var(--ink)}
.brand:hover{text-decoration:none}
.brand-mark{display:grid;place-items:center;width:34px;height:34px;border-radius:9px;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;font-weight:800;font-size:14px;letter-spacing:-.5px}
.brand-mark.sm{width:28px;height:28px;font-size:12px}
.header-nav{display:flex;align-items:center;gap:22px;font-weight:500}
.header-nav a{color:var(--ink-soft)}

/* Buttons */
.btn-primary{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;border:none;border-radius:11px;padding:12px 22px;font-weight:600;font-size:15px;cursor:pointer;font-family:inherit;transition:transform .1s,box-shadow .2s;box-shadow:0 6px 18px rgba(109,94,252,.28)}
.btn-primary:hover{text-decoration:none;transform:translateY(-1px);box-shadow:0 10px 24px rgba(109,94,252,.36)}
.btn-primary.sm{padding:9px 16px;font-size:14px}
.btn-primary.full{width:100%}
.btn-ghost{display:inline-flex;align-items:center;gap:8px;background:#fff;color:var(--ink);border:1px solid var(--line);border-radius:11px;padding:11px 18px;font-weight:600;font-size:15px;cursor:pointer;font-family:inherit}
.btn-ghost:hover{text-decoration:none;border-color:#d9dcec;background:#fbfbff}
.btn-ghost.sm{padding:8px 14px;font-size:13px}

/* Hero */
.hero{background:radial-gradient(1200px 400px at 50% -120px,rgba(139,92,246,.18),transparent),linear-gradient(180deg,#fff,var(--bg));text-align:center;padding:64px 24px 40px;border-bottom:1px solid var(--line)}
.hero h1{font-size:38px;letter-spacing:-1px;margin-bottom:12px}
.hero-sub{color:var(--ink-soft);font-size:17px;max-width:560px;margin:0 auto 28px}
.hero-search{display:flex;align-items:center;gap:8px;max-width:600px;margin:0 auto;background:#fff;border:1px solid var(--line);border-radius:14px;padding:8px 8px 8px 16px;box-shadow:var(--shadow)}
.hero-search svg{color:var(--ink-soft);flex-shrink:0}
.hero-search input{flex:1;border:none;outline:none;font-size:16px;font-family:inherit;background:transparent;color:var(--ink)}
.hero-search button{background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;border:none;border-radius:10px;padding:11px 20px;font-weight:600;cursor:pointer;font-family:inherit}
.hero-search.compact{box-shadow:var(--shadow-sm);max-width:460px;margin:18px 0 0}
.hero-search.compact.wide{max-width:600px;margin:18px 0 28px}

/* Section title */
.section-title{font-size:22px;margin-bottom:22px}

/* Product grid */
.product-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:18px}
.product-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:24px;display:block;color:var(--ink);box-shadow:var(--shadow-sm);transition:transform .12s,box-shadow .2s,border-color .2s;position:relative;overflow:hidden}
.product-card::before{content:"";position:absolute;inset:0 0 auto 0;height:4px;background:var(--accent,linear-gradient(90deg,var(--brand),var(--brand-2)))}
.product-card:hover{text-decoration:none;transform:translateY(-3px);box-shadow:var(--shadow);border-color:transparent}
.product-icon{font-size:30px;display:block;margin-bottom:14px}
.product-icon.lg{font-size:44px;margin:0}
.product-card h3{font-size:18px;margin-bottom:6px;color:#15172a}
.product-card p{color:#3a4056;font-size:14px;margin:0 0 16px;min-height:38px}
.product-meta{font-size:12px;font-weight:600;color:var(--brand);background:rgba(109,94,252,.08);padding:4px 10px;border-radius:20px}

/* CTA band */
.cta-band{padding-top:0}
.cta-inner{background:linear-gradient(135deg,#1c1f35,#2a2150);color:#fff;border-radius:20px;padding:34px 38px;display:flex;align-items:center;justify-content:space-between;gap:24px;flex-wrap:wrap}
.cta-inner h3{font-size:22px;margin-bottom:6px}
.cta-inner p{color:#b9bcd6;margin:0}

/* Product hero */
.product-hero{background:var(--card);border-bottom:1px solid var(--line);padding:34px 24px 28px}
.product-hero .container{position:relative}
.back-link{color:var(--ink-soft);font-size:14px;font-weight:500;display:inline-block;margin-bottom:16px}
.product-hero-head{display:flex;align-items:center;gap:18px}
.product-hero-head h1{font-size:28px}
.product-hero-head p{color:var(--ink-soft);margin:4px 0 0}

/* KB grid */
.kb-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:26px}
.kb-cat-title{font-size:17px;margin-bottom:12px;padding-bottom:10px;border-bottom:2px solid var(--line)}
.kb-list{list-style:none;margin:0;padding:0}
.kb-list li{margin-bottom:4px}
.kb-list a{display:block;padding:12px 14px;border-radius:11px;color:var(--ink);transition:background .15s}
.kb-list a:hover{text-decoration:none;background:#fff;box-shadow:var(--shadow-sm)}
.kb-link-title{display:block;font-weight:600;font-size:15px}
.kb-link-ex{display:block;color:var(--ink-soft);font-size:13px;margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* Article */
.breadcrumb{font-size:14px;color:var(--ink-soft);margin-bottom:20px;display:flex;gap:8px;flex-wrap:wrap}
.article-layout{display:grid;grid-template-columns:1fr 280px;gap:36px;align-items:start}
.article-body{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:38px 40px;box-shadow:var(--shadow-sm)}
.article-body h1{font-size:30px;letter-spacing:-.5px;margin-bottom:8px}
.article-meta{color:var(--ink-soft);font-size:13px;margin-bottom:24px;padding-bottom:18px;border-bottom:1px solid var(--line)}
.article-content{font-size:16px;color:#2c2f44}
.article-content h2{font-size:20px;margin:28px 0 12px}
.article-content p{margin:0 0 16px}
.article-content ul,.article-content ol{margin:0 0 16px;padding-left:22px}
.article-content li{margin-bottom:7px}
.article-content strong{color:var(--ink)}
.article-content code{background:#f1f2f9;padding:2px 7px;border-radius:6px;font-size:14px}
.article-content h3{font-size:17px;margin:22px 0 10px}
.article-content img{max-width:100%;height:auto;border-radius:10px;margin:10px 0}
.article-content iframe,.article-content .ql-video{width:100%;aspect-ratio:16/9;height:auto;border:0;border-radius:10px;margin:12px 0}
.article-content blockquote{border-left:3px solid #e0e0ee;margin:0 0 16px;padding:6px 0 6px 16px;color:var(--ink-soft);font-style:italic}
.article-content a{text-decoration:underline}
.article-content .ql-align-center{text-align:center}
.article-content .ql-align-right{text-align:right}
.article-content .ql-align-justify{text-align:justify}
.article-feedback{margin-top:30px;padding-top:22px;border-top:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;color:var(--ink-soft);font-size:14px}
.article-aside{position:sticky;top:90px;display:flex;flex-direction:column;gap:16px}
.aside-card{background:var(--card);border:1px solid var(--line);border-radius:14px;padding:20px}
.aside-card h4{font-size:14px;text-transform:uppercase;letter-spacing:.4px;color:var(--ink-soft);margin-bottom:12px}
.aside-card ul{list-style:none;margin:0;padding:0}
.aside-card li{margin-bottom:9px;font-size:14px}
.aside-card.accent{background:linear-gradient(135deg,rgba(109,94,252,.08),rgba(139,92,246,.05));border-color:rgba(109,94,252,.2)}
.aside-card.accent p{font-size:14px;color:var(--ink-soft);margin:0 0 14px}

/* Search */
.search-h1{font-size:26px;margin-bottom:18px}
.search-count{color:var(--ink-soft);margin:16px 0}
.search-results{list-style:none;margin:0;padding:0;display:grid;gap:12px}
.search-results a{display:block;background:#fff;border:1px solid var(--line);border-radius:13px;padding:18px 20px;color:var(--ink);box-shadow:var(--shadow-sm)}
.search-results a:hover{text-decoration:none;border-color:#d9dcec}
.sr-product{font-size:12px;font-weight:600;color:var(--brand);text-transform:uppercase;letter-spacing:.3px}
.sr-title{display:block;font-weight:600;font-size:16px;margin:3px 0}
.sr-ex{display:block;color:var(--ink-soft);font-size:14px}

/* Forms (public) */
.ticket-section{max-width:720px;margin:0 auto}
.ticket-card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:38px 40px;box-shadow:var(--shadow-sm)}
.ticket-card h1{font-size:26px;margin-bottom:8px}
.ticket-intro{color:var(--ink-soft);margin-bottom:26px}
.form-row{margin-bottom:18px;display:flex;flex-direction:column}
.form-row label{font-weight:600;font-size:14px;margin-bottom:7px}
.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.form input,.form select,.form textarea,.ticket-card input,.ticket-card select,.ticket-card textarea{width:100%;border:1px solid var(--line);border-radius:11px;padding:12px 14px;font-size:15px;font-family:inherit;color:var(--ink);background:#fff;outline:none;transition:border-color .15s,box-shadow .15s}
input:focus,select:focus,textarea:focus{border-color:var(--brand);box-shadow:0 0 0 3px rgba(109,94,252,.12)}
textarea{resize:vertical}
.hp{position:absolute;left:-9999px}
.form-actions{display:flex;align-items:center;gap:16px;margin-top:8px}
.form-status{font-size:14px;color:var(--ink-soft)}
.ticket-success{text-align:center;padding:30px 0}
.success-check{width:64px;height:64px;border-radius:50%;background:#e7f9f0;color:#16b870;display:grid;place-items:center;font-size:30px;margin:0 auto 18px}
.ticket-success h2{margin-bottom:10px}
.ticket-success p{color:var(--ink-soft);margin-bottom:14px}
.ticket-success-sub{font-size:14px;max-width:540px;margin:0 auto 22px!important}

.empty-state{text-align:center;padding:50px 20px;color:var(--ink-soft);background:#fff;border:1px dashed var(--line);border-radius:var(--radius)}

/* Status pills (shared) */
.pill{display:inline-block;font-size:12px;font-weight:600;padding:3px 11px;border-radius:20px;text-transform:capitalize}
.pill-open{background:#e6f4ff;color:#0b7ad1}
.pill-pending{background:#fff4e0;color:#c77700}
.pill-closed{background:#eceef4;color:#6b7186}

/* Auth pages */
.auth-section{max-width:480px;margin:0 auto}
.auth-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:34px 36px;box-shadow:var(--shadow-sm)}
.auth-card h1{font-size:24px;margin-bottom:6px}
.auth-sub{color:var(--ink-soft);margin-bottom:22px;font-size:15px}
.auth-card .btn-primary{margin-top:6px}
.auth-alt{text-align:center;margin-top:18px;color:var(--ink-soft);font-size:14px}
.nav-muted{color:var(--ink-soft)!important}
.form-error{background:#fdecec;color:#d23b41;border-radius:10px;padding:11px 14px;margin-bottom:14px;font-size:14px}
.form-success{background:#e7f9f0;color:#0f9d58;border-radius:10px;padding:11px 14px;margin-bottom:14px;font-size:14px}

/* Submit-ticket account note */
.signed-note{background:#f3f1ff;border:1px solid #e2ddff;color:#5a4ad1;border-radius:10px;padding:11px 14px;font-size:14px;margin-bottom:22px}
.signed-note.muted-note{background:#f7f8fc;border-color:var(--line);color:var(--ink-soft)}

/* My tickets */
.mytickets-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:24px;flex-wrap:wrap}
.mytickets-head h1{font-size:26px}
.ticket-list{display:flex;flex-direction:column;gap:12px}
.ticket-row{display:flex;align-items:center;justify-content:space-between;gap:16px;background:#fff;border:1px solid var(--line);border-radius:13px;padding:18px 20px;color:var(--ink);box-shadow:var(--shadow-sm)}
.ticket-row:hover{text-decoration:none;border-color:#d9dcec}
.tr-main{display:flex;flex-direction:column;gap:3px;min-width:0}
.tr-ref{font-size:12px;font-weight:700;color:var(--brand);letter-spacing:.3px}
.tr-subject{font-weight:600;font-size:16px}
.tr-meta{color:var(--ink-soft);font-size:13px}

/* Ticket thread (customer) */
.ticket-view{max-width:760px;margin:0 auto}
.ticket-view-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin:10px 0 24px}
.ticket-view-head h1{font-size:24px;margin-bottom:4px}
.thread{display:flex;flex-direction:column;gap:14px;margin-bottom:26px}
.thread-msg{border:1px solid var(--line);border-radius:14px;padding:16px 18px;background:#fff}
.thread-msg.from-support{background:#f3f1ff;border-color:#e2ddff}
.thread-meta{font-size:13px;color:var(--ink-soft);margin-bottom:8px}
.thread-body{font-size:15px;line-height:1.6;white-space:pre-wrap}
.reply-box{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:22px 24px;box-shadow:var(--shadow-sm)}
.reply-box h3{font-size:16px;margin-bottom:14px}
.closed-note{background:#f7f8fc;border:1px solid var(--line);border-radius:12px;padding:16px 18px;color:var(--ink-soft);text-align:center}

/* Footer */
.site-footer{background:var(--card);border-top:1px solid var(--line);margin-top:40px;padding:26px 24px}
.footer-inner{display:flex;align-items:center;justify-content:space-between;gap:18px;flex-wrap:wrap}
.footer-inner>div:first-child{display:flex;align-items:center;gap:10px}
.footer-links{display:flex;gap:20px;font-size:14px}
.footer-links a{color:var(--ink-soft)}
.footer-copy{color:var(--ink-soft);font-size:13px}

/* Chat widget */
#hg-chat{position:fixed;right:22px;bottom:22px;z-index:1000;font-family:inherit}
#hg-chat-toggle{display:flex;align-items:center;gap:9px;background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;border:none;border-radius:30px;padding:13px 20px;font-weight:600;font-size:15px;cursor:pointer;box-shadow:0 10px 30px rgba(109,94,252,.4);font-family:inherit;transition:transform .12s}
#hg-chat-toggle:hover{transform:translateY(-2px)}
#hg-chat-panel[hidden]{display:none}
#hg-chat-panel{position:absolute;right:0;bottom:64px;width:380px;max-width:calc(100vw - 44px);height:560px;max-height:calc(100vh - 120px);background:#fff;border-radius:20px;box-shadow:0 30px 70px rgba(26,28,43,.28);display:flex;flex-direction:column;overflow:hidden;border:1px solid var(--line)}
.hg-chat-head{background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;padding:16px 18px;display:flex;align-items:center;justify-content:space-between}
.hg-chat-id{display:flex;align-items:center;gap:11px}
.hg-chat-id strong{display:block;font-size:15px}
.hg-chat-id small{opacity:.85;font-size:12px}
.hg-dot{width:9px;height:9px;border-radius:50%;background:#5bffa6;box-shadow:0 0 0 3px rgba(91,255,166,.3)}
#hg-chat-close{background:transparent;border:none;color:#fff;font-size:26px;line-height:1;cursor:pointer;opacity:.85}
.hg-chat-context{display:flex;align-items:center;gap:8px;padding:10px 16px;border-bottom:1px solid var(--line);background:#fafbff}
.hg-chat-context label{font-size:12px;font-weight:600;color:var(--ink-soft)}
.hg-chat-context select{flex:1;border:1px solid var(--line);border-radius:8px;padding:6px 8px;font-size:13px;font-family:inherit;background:#fff}
.hg-chat-log{flex:1;overflow-y:auto;padding:18px 16px;display:flex;flex-direction:column;gap:12px;background:#f7f8fc}
.hg-msg{max-width:84%;padding:11px 14px;border-radius:14px;font-size:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}
.hg-msg.bot{background:#fff;border:1px solid var(--line);align-self:flex-start;border-bottom-left-radius:4px}
.hg-msg.user{background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;align-self:flex-end;border-bottom-right-radius:4px}
.hg-msg.typing{color:var(--ink-soft);font-style:italic}
.hg-chat-form{display:flex;align-items:center;gap:8px;padding:12px;border-top:1px solid var(--line);background:#fff}
.hg-chat-form input{flex:1;border:1px solid var(--line);border-radius:22px;padding:11px 16px;font-size:14px;font-family:inherit;outline:none}
.hg-chat-form input:focus{border-color:var(--brand)}
.hg-chat-form button{background:linear-gradient(135deg,var(--brand),var(--brand-2));color:#fff;border:none;width:40px;height:40px;border-radius:50%;display:grid;place-items:center;cursor:pointer;flex-shrink:0}
.hg-chat-foot{text-align:center;font-size:12px;color:var(--ink-soft);padding:9px;border-top:1px solid var(--line);background:#fafbff}

@media(max-width:760px){
    .article-layout{grid-template-columns:1fr}
    .article-aside{position:static}
    .form-grid{grid-template-columns:1fr}
    .hero h1{font-size:30px}
    .footer-inner{flex-direction:column;text-align:center}
}